NURS FPX 4005 Assessment 2
NURS FPX 4005 Assessment 2
Name
Capella university
NURS-FPX4005 Nursing Leadership: Focusing on People, Processes, and Organizations
Prof. Name
Date
Interview and Interdisciplinary Issue Identification
This paper explores an interview conducted with a healthcare professional to identify an organizational issue that could benefit from an interdisciplinary resolution. The report synthesizes the findings from the interview, change theories, leadership strategies, and collaborative approaches aimed at addressing the problem.
Interview Summary
The interviewee, a charge nurse with over five years of experience in supervising nursing staff, liaising between departments, and coordinating patient care, currently works at St. Michael’s Medical Center, an acute care facility specializing in emergency medicine, surgery, and chronic disease management. The interview centered on communication delays between nursing staff and physicians during emergencies, particularly in patient handovers and critical care interventions.
Prior efforts to address this issue, such as the implementation of a standardized handoff tool, yielded inconsistent adherence. Staff training and communication workshops were introduced, though sustaining improvements proved challenging. Despite the organization’s supportive culture, staff often operate independently, leveraging specific expertise within their own disciplines, which can lead to fragmentation. The interviewee emphasized the critical role of interdisciplinary collaboration in enhancing patient outcomes, noting the need for a more robust communication framework and engagement strategy to promote consistent teamwork.
NURS FPX 4005 Assessment 2
The interview employed open-ended questions to gather comprehensive insights, fostering richer responses and allowing the conversation to naturally evolve (Slade & Sergent, 2023). The semi-structured interview provided the flexibility to explore emerging topics. Paraphrasing and clarification were used as active listening techniques to validate understanding and encourage the elaboration of key points (Slade & Sergent, 2023). These methods allowed for a deeper understanding of the organizational culture, communication barriers, and interdisciplinary experiences. Contextual prompts helped uncover both successful and unsuccessful organizational strategies. The interview concluded with a summary to verify the accuracy of the collected information and to allow the interviewee to share additional perspectives.
Issue Identification
A primary issue identified in the interview was the communication breakdown between nurses and physicians during handovers and critical care situations. These communication gaps often lead to delays in care, confusion, and potential patient safety risks. An evidence-based interdisciplinary approach is necessary, as it fosters collaboration among healthcare professionals, encouraging shared responsibility for improving communication both between colleagues and with patients, ultimately enhancing healthcare coordination and patient outcomes (Simons et al., 2022).
Engaging a multidisciplinary team will help standardize communication tools, such as structured handoff protocols. Research supports the idea that staff training in teamwork can enhance communication and build trust (Eva et al., 2024). Furthermore, interdisciplinary approaches facilitate continuous feedback and innovation, promoting sustainable improvements. By cultivating a collaborative environment based on mutual respect, the team can create a more cohesive and communicative atmosphere that supports the delivery of safe, high-quality care.
Change Theory and an Interdisciplinary Solution
Kurt Lewin’s theory is widely recognized in healthcare for its simplicity and adaptability to organizational change. The model consists of three stages: unfreezing, changing, and refreezing (Smith et al., 2022). This theory can effectively address communication challenges as follows: the “unfreezing” stage involves recognizing the communication gaps and overcoming resistance by raising awareness of their impact on patient outcomes.
The “changing” stage entails implementing interdisciplinary interventions, such as structured communication protocols (e.g., SBAR) and joint training sessions. The “refreezing” phase focuses on reinforcing new communication practices through ongoing monitoring, feedback, and leadership support. Peer-reviewed literature validates the theory’s effectiveness in facilitating change, providing evidence-based strategies for applying change management frameworks through interdisciplinary collaboration and transformation models (Smith et al., 2022).
Leadership Strategy and an Interdisciplinary Solution
Transformational leadership presents an effective strategy for resolving communication breakdowns between nurses and physicians. This leadership style empowers team members to achieve collective goals through innovation and growth. Open communication, mentorship, and trust-building across departments are essential for transformational leaders to foster teamwork and facilitate information sharing (Jankelová & Joniaková, 2021).
Transformational leaders can model desired behaviors and establish protocols, such as standardized handoff tools, that staff will follow. They also provide training and ensure continuous progress. A peer-reviewed study confirms that transformational leadership improves interdisciplinary collaboration and enhances patient care outcomes (Jankelová & Joniaková, 2021). The evidence presented in this article supports the implementation of strategies that promote meaningful, sustainable changes in healthcare organizations.
Collaboration Approach for Interdisciplinary Teams
The TeamSTEPPS framework is a vital collaboration model for enhancing team communication and performance in healthcare settings. This evidence-based approach, which fosters collaboration between nurses and physicians (Hassan et al., 2024), emphasizes clear communication, mutual respect, and shared objectives.
The framework provides structures such as team training, role clarification, and feedback mechanisms, all of which are essential for addressing communication challenges during patient handovers. By adopting TeamSTEPPS, organizations can create a culture of collaboration where all team members understand their roles and responsibilities, leading to improved coordination and fewer errors (Hassan et al., 2024). This credible resource presents strong evidence supporting the effectiveness of TeamSTEPPS in enhancing interprofessional collaboration and improving patient outcomes, making it a valuable tool for addressing the identified communication challenges.
Conclusion
This assessment underscores the importance of addressing communication breakdowns through interdisciplinary collaboration. By applying Lewin’s Change Theory, transformational leadership strategies, and evidence-based methods such as TeamSTEPPS, healthcare organizations can foster a unified, collaborative environment that enhances communication, teamwork, and patient outcomes, while simultaneously supporting long-term organizational improvements.
References
Eva, T. P., Afroze, R., & Sarker, M. A. R. (2024). The impact of leadership, communication, and teamwork practices on employee trust in the workplace. Management Dynamics in the Knowledge Economy, 12(3), 241–261. https://doi.org/10.2478/mdke-2024-0015
Hassan, A. E., Mohammed, F. A., Zakaria, A. M., & Ibrahim, I. A. (2024). Evaluating the effect of TeamSTEPPS on teamwork perceptions and patient safety culture among newly graduated nurses. BMC Nursing, 23(1). https://doi.org/10.1186/s12912-024-01850-y
Jankelová, N., & Joniaková, Z. (2021). Communication skills and transformational leadership style of first-line nurse managers in relation to job satisfaction of nurses and moderators of this relationship. Healthcare, 9(3), 346. https://doi.org/10.3390/healthcare9030346
NURS FPX 4005 Assessment 2
Simons, M., Goossensen, A., & Nies, H. (2022). Interventions fostering interdisciplinary and inter-organizational collaboration in health and social care: An integrative literature review. Journal of Interprofessional Education & Practice, 28(28), 100515. https://doi.org/10.1016/j.xjep.2022.100515
Slade, S., & Sergent, S. R. (2023). Interview techniques. PubMed; StatPearls Publishing. https://www.ncbi.nlm.nih.gov/books/NBK526083/
Smith, T. G., Norasi, H., Herbst, K. M., Kendrick, M. L., Curry, T. B., Grantcharov, T. P., Palter, V. N., Hallbeck, M. S., & Cleary, S. P. (2022). Creating a practical transformational change management model for novel artificial intelligence–enabled technology implementation in the operating room. Mayo Clinic Proceedings: Innovations, Quality & Outcomes, 6(6), 584–596. https://doi.org/10.1016/j.mayocpiqo.2022.09.004